Refund & Cancellation Policy

Last updated: July 2026

All sales are final

Every GyftStore Rakhi gift hamper is customised and made to order for the buyer — assembled, personalised, and hand-packed specifically for your order. Because of this, returns, refunds, and replacements are not offered once an order is placed.

• Please review your order details — items, quantity, and delivery address — carefully before checking out.
• Every hamper is checked and hand-packed before dispatch.
• The hamper contains a food item (a chocolate) and personal-use items such as cosmetics and press-on nails, which cannot be taken back once dispatched.

Cancellations

• Orders cannot be cancelled once they have been packed or dispatched, as each hamper is prepared specifically for the buyer.
• If you spot an error in your order (e.g. wrong address), contact us immediately on WhatsApp and we'll do our best to correct it before dispatch.

Order issues

For any issue with your order — tracking, delivery coordination, or address corrections — our support team is available on WhatsApp and will help you out.

How to reach us

WhatsApp us with your order ID (looks like DRC-1042).